How it works
Helo Echo brings bilateral stimulation, near-verbatim transcription, clinical notes, forms, and client collaboration into one browser-based workspace. Here’s what that looks like in practice.
What is Helo Echo?
Helo Echo is a therapy workspace where a therapist can run bilateral stimulation, capture a near-verbatim transcript, turn that material into notes, and stay informed of the client's progress and history. Clients have a separate portal for journaling, assigned exercises, shared documents, and their BLS room.
Helo Echo was developed by an EMDR therapist around her needs in session. It started with a practical problem: detailed handwritten notes are hard on a therapist’s wrist and can pull attention away from the person in the room. With script and form management, transcribed notes and client support materials for between sessions, Helo Echo keeps the tools together so the therapist can stay more present.
Who is Helo Echo for?
Helo Echo is for therapists who want to focus more on the client and less on managing a therapy session. Automatic transcription, client accessible prep work questionnaires, between session worksheets and symptom check-ins support a more robust treatment with less admin work for the therapist.
It supports EMDR, Brainspotting, and other approaches that use BLS, scripts, preparation forms, or detailed session notes.
Clients get a simpler portal with their own journal, resources, BLS room, and anything their therapist has shared.
Helo Echo is designed to be used by therapists and clients together.
How does a typical session work?
The therapist selects the client workspace, which gives them access to the client EHR, client scripts and forms, and a bilateral stimulation control panel. From the BLS page the therapist can control the speed of the ball in the client’s BLS room.
The client opens that room on a laptop, tablet, or another screen while the therapist controls the motion, speed, direction, timing, and audio. Because Helo Echo provides each client with a unique URL for their BLS room, there is no sending a “link in the chat.” The client already has the page bookmarked.
Near-verbatim transcription cuts down on typing, and the note tools help organize what was said. After the session, the therapist reviews and edits the record before saving it.
Helo Echo handles the mechanics; the therapist handles the therapy.
How is Helo Echo different from a basic online BLS tool?
Helo Echo was built to make note-taking easier and help therapists stay present. Near-verbatim transcription captures the conversation as it happens, and the note workspace helps the therapist decide what belongs in the record.
BLS is one part of a larger workspace that includes client charts, scripts, forms, preparation work, journals, shared resources, and encrypted storage. Core BLS features are free. Paid plans focus on transcription and the broader documentation workflow.
Can it be used for telehealth and in-person sessions?
Yes. In telehealth, the client can keep the video appointment open and launch the BLS room in another window or on a second device. The therapist controls the session while the client watches the visual or listens to the bilateral audio.
In person, the client can use a laptop, tablet, or larger monitor. The therapist controls it from the main computer or with the temporary phone remote. The same controls work in both settings.
Does anyone need to install an app?
No. Helo Echo runs in a current web browser on computers, tablets, and phones. Chrome, Safari, Edge, and Firefox are the best choices, and a steady internet connection helps with live room syncing and transcription.
Clients can open a BLS room from a link without downloading anything. Therapists can also try Quick BLS without creating an account to check that a device works before a session.